When can I expect to receive my order?

All orders are dispatched from our warehouse within 5 business days after the order has been placed.

Delivery usually takes between 10–20 business days from the shipping date, depending on carrier availability and the destination.

We apologise for any possible delivery delays that may occur if your shipment needs to go through customs clearance, inspection, or due to delays caused by the courier.

How can I track my order?

A tracking number will be sent to your email address in your shipping confirmation once your order has been dispatched.

You can use this tracking number to track your order at www.17track.net.

What are the shipping costs?

We charge a flat shipping fee of USD $2.99 for all destinations worldwide.

Which countries do you ship to?

We currently ship worldwide.

However, if your country is not supported by our logistics network, we will notify you immediately and make the necessary adjustments to your order.

For more information about supported destinations, please contact us at service@spanishtp.com.

How can I change my delivery address?

Address changes can be requested until 11:00 PM (PDT, GMT-7) on the same day the order is placed.

Please contact us at service@spanishtp.com to request any changes.

Can I receive my order at an address different from my card billing address?

Yes, this is possible.

How will my order be shipped?

Orders are shipped on business days, excluding public holidays.

Orders placed on Saturdays or Sundays will be shipped the following Monday.

Some products are shipped directly from our local warehouses, while other items are manufactured and shipped directly from our own facilities in the United States, Canada, and Australia.